ICA Maxi
Sustainable Hypermarket Concept
Concept
Put a Food hall and a Wholesaler under the same roof, then create sightlines and passages between them: there you have it! The contrasting worlds “joy of food” and “joy of things”. This makes the customer journeys more inspiring and longer. The layout resembles a small city center with categories as boroughs defined by a dynamic mix of walls with passages, high and low presentations. Sight lines attract you to browse onwards, great deals and inspiration around each corner!
Strategy
The new ICA MAXI Hypermarket format should be a step change in sustainability, “food theater”, omni-channel integration and smooth shopping. Food and food craftsmanship are at the heart and soul of ICA MAXI. You also have the convenience of shopping the everyday items you need here - all under one roof. It´s smooth shopping, no matter what customer journey or mission you´re on; click and collect, convenience or the Big shopping trip. Maybe you just pop by for a healthy and tasty meal at the restaurant or stop by to collect your online purchase.
Opportunity
ICA MAXI is the Hypermarket format for ICA, Sweden’s number one grocery retailer. The format is very successful, still consumer insight pointed out that the traditional Hypermarket format needed an update. Trends like digital transformation, sustainability, urbanization, convenience and more pointed out that new generations of consumers want to shop in different ways, and have slightly different values, needs, and wants than previous generations of consumers.
Result
ICA is a publicly listed company, therefore Blink is not allowed to share further information. Please contact ICA for additional input on results www.ica.se
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